Privacy policy

The protection of your personal data during the collection, processing and use on the occasion of your visit to our homepage is a very serious concern for us. All information about you, such as name, company, e-mail address, message are referred to as personal data. We want you to know when we collect which data and how we use them. We have taken technical and organizational measures to ensure that the regulations on data protection are observed both by us and by possible external service providers. Your data will be protected within the framework of legal regulations. Personal data is only collected on this website to the extent technically necessary. Below you will find information about which data is collected during your visit to the homepage and how it is used.

If you have any questions or concerns regarding privacy, please contact us in writing at

Data collection and processing

Website access

Every access to our homepage and every retrieval of a file stored on the homepage is logged. The storage serves internal system-related purposes. Logged are: Name of the retrieved file, date and time of the retrieval, amount of data transferred, message about successful retrieval and web browser. The IP address of the computer from which the request was sent is not stored. Personal user profiles can therefore not be formed.

Contact form

When contacting us via our website, we collect various personal data from you using the contact form. Mandatory fields, in order to enable a meaningful processing with your minimal necessary data for us, are: Name, email address, company, location and the actual message. All other information, such as telephone number are voluntary and go beyond what is necessary. With this data provided by you, by sending it to us ("Send" button), an unencrypted e-mail is generated to and the data sent to us is stored in a secured database as a backup of the original data. Please note that the e-mail is unencrypted, so please be careful not to provide any confidential data or information in this way. By submitting your personal data to us, you consent to the collection, processing and use of your data in accordance with this privacy policy.

Use and disclosure of personal data

If you have provided us with personal data, we will only use it to respond to your inquiries and for technical administration. Your personal data will only be passed on to third parties or otherwise transferred if this is necessary for the purpose of contract processing - in particular the transfer of order data to suppliers, if this is necessary for billing purposes, if we are legally obliged to do so or if you have given your prior consent. You have the right to revoke your consent at any time with effect for the future. The deletion of stored personal data takes place if you revoke your consent to storage, if their knowledge is no longer required to fulfill the purpose pursued with the storage, i.e. the process has been completed and there are no legal deletion periods to the contrary, or if their storage is inadmissible for other legal reasons. If the data cannot be deleted, it will be blocked for further processing until the expiry of statutory deletion periods.


The Internet pages use so-called cookies in several places. They serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Cookies do not cause any damage to your computer and do not contain viruses.

Links to other websites

Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately. Please note the privacy statements of the third parties to whose site the link is made.


If you are interested in receiving a newsletter from our company for information purposes about our company and our products and services, we need from you the title, first name, last name and your e-mail address. After your registration our system will send you an e-mail with an activation link with which you confirm the registration. In this way, we ensure that you are indeed the owner of the e-mail address provided and that you agree to receive the newsletter. Only from this point on you will receive the newsletter. If you do not confirm the activation link, your data will be automatically deleted. You can revoke your consent to the storage of the e-mail address and your specified data in a database separated by customer, as well as their use for sending the newsletter at any time. For this purpose, you will find a corresponding note with link in the newsletter.

The consent of the subscription / unsubscription is ensured via the double opt-in procedure. A confirmation e-mail is sent to the recipient. Only after confirmation by using the activation link is the sending of the newsletter released.

In order to better adapt our online offer to you, we would like to design the website and the communication user-dependently so that we can support you optimally. In doing so, we want to provide you with offers and information that are suitable for you, for example. In order to realize this, we need to electronically store your usage behavior and evaluate and process it to improve customer service. In doing so, we form personal user profiles. We require your consent for this. You can opt out of this optimization of the online service at any time for the future. We will use the collected data exclusively for the above-mentioned purposes and will not pass it on to third parties. The consent can be given or revoked during the newsletter registration or subsequently.

BCT Service Helpdesk

We collect information that is automatically sent to us by your web browser or device, such as your IP address, device type, browser type, referring website, and websites accessed during your visit and the date and time of each visitor request. This data is used exclusively for logging purposes and is deleted at regular intervals.

Your rights - right to informational self-determination

You have the right to know which of your data is stored by us (right to information) and to have incorrect data corrected or deleted/blocked. Upon written request, we will be happy to inform you about the personal data we have stored about you. For this purpose, you will receive a registered letter from us with the relevant documents. Please understand that we must of course also verify you as the recipient - to protect your personal data.

Use of social media plugins

Facebook plugins

Our website uses social plugins ("plugins") of the social network, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Facebook Social Plugin". You can find an overview of the Facebook plugins here. When you call up a web page of our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers and transmits your IP address, among other things. The content of the plugin is transmitted by Facebook directly to your browser and integrated by it into the website. By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example by clicking the "Like" button or posting a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook's privacy policy at If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website. You can avoid the transmission of your IP address by not visiting our websites.

XING Plugin

This website contains programs (plugins) of the social network These are operated by Xing AG, Gänsemarkt 43, D-20354 Hamburg. The plugins are visible on our website by the Xing logo. When you visit our website, which contains such a plugin, your browser establishes a direct connection with the servers of Xing, which in turn transmits the content of the plugin to your browser, which then integrates it into the displayed website. As a result, the information that you have visited our website is forwarded to Xing. If you are logged in to Xing via your personal user account while visiting our website, Xing can assign the website visit to this account. By interacting with plugins, e.g. by pressing the Xing button, the corresponding information is transmitted from your browser directly to Xing and stored there. For the purpose and scope of the data collection and the further processing and use of the data by Xing, as well as your rights in this regard and setting options for protecting your privacy, please refer to the Xing privacy policy: If you do not want Xing to collect data about you via our website, you must log out of Xing before visiting our website. You can avoid transmission of your IP address by not visiting our websites.

Web Analytics

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link.

For more information on terms of use and data protection, please visit or We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (so-called IP masking).

Google Tag Manager

This website uses the Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool takes care of triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, it remains in place for all tracking tags implemented with Google Tag Manager.

Security notice

We make every effort to store your personal data in such a way that it is not accessible to third parties by taking all technical and organizational measures. When communicating via an unencrypted e-mail, complete data security cannot be guaranteed by us, so we recommend that you send confidential information by post.

Data Protection Officer:
Holger Seybold